Customer Service

Help is just a click away

  • Contact our call center Call Centre If you've received a new OneSmart Card beginning with 5384, please contact us at 0800 787 555 within NZ, +64 9 377 8535 if overseas or via email at support@airnzonesmart.co.nz.

    For all inquiries regarding your existing OneSmart card beginning with 5314, please contact us at 0800 OneSmart (0800 663762) or 09 444 0537. Available 24 hours a day, 7 days a week.